Molflow 2.9.2 installing incorrectly on windows

Screenshot 2022-01-17 102350

Hello,
I have tried to install version 2.9.2 on widows, both through this site and when prompted when I open 2.8.2. However, both times I get this error message when I try and open 2.9.2:

“The code execution cannot proceed because VCOMP140.DLL was not found. Reinstalling the program may fix this problem.”

I have tried reinstalling, and on two computers, but keep getting this error. What am I doing wrong?

Thanks

Dear Eleni,
Molflow 2.9.x uses OpenMP for parallel simulations, which should be pre-installed on most Windows distributions.
May I kindly ask which exact version of Windows (I assume 10 Home/Pro/…) you are using?

You can likely fix this issue by manually installing Download Microsoft Visual C++ 2015 Redistributable Update 3 from Official Microsoft Download Center on your machine.

Cheers,
Pascal

Dear Pascal,

Thank you for your advice, I am using windows 10 enterprise. I have installed the update suggested, and that has fixed the issue.

Cheers,
Eleni