Molflow.exe and atio6axx.dll error

I am an engineer learning to use Molflow for thermal evaporation simulation. I am currently using Molflow version 2.9.27, and I am experiencing the following error. I would like to ask for advice on how to solve this issue.

Log Information:

Log Name: Application
Source: Application Error
Date: 2025-02-16 1:30:20 AM
Event ID: 1000
Task Category: Application Stopped Working
Level: Error
User: HAPPYKIM\star3
Computer: HappyKIM

Description:
Faulting application name: molflow.exe, version: 0.0.0.0, time stamp: 0x678e591e
Faulting module name: atio6axx.dll, version: 31.0.21921.1000, time stamp: 0x66bb7d75
Exception code: 0xc0000005
Fault offset: 0x00000000001e1b30
Faulting process id: 0x390
Faulting application start time: 0x1DB7FC6E6032793
Faulting application path: C:\Users\star3\Downloads\molflow_win_2.9.27\molflow_win_2.9.27\molflow.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\u0407052.inf_amd64_84d15514ad17ffa0\B406619\atio6axx.dll
Report Id: c35e9a94-05c4-4759-b926-bdafc49f0dcf

atio6axx.dll is part of the AMD display driver, I can’t help with this. Probably a display driver update would be worth it

Yes, I updated the AMD driver and performed a format, but the same issue occurred.
Ultimately, I resolved the problem by placing the Mesa3D OpenGL Software Renderer in the Molflow folder.
Please refer to this solution if other users encounter the same issue.

Many thanks for the feedback, this is very useful.